Privacy Policy

What we collect

To use Cleru, we collect: your email address and a username (to create your account); your device's location, only at the moment you post something (to confirm you're actually at the shop, which keeps the feed trustworthy); photos you take within the app to create a post; and, if you enable notifications, a push notification token so we can alert you when a shop you follow posts something new.

We also use a crash reporting service to catch and fix bugs. If the app crashes or hits an unexpected error, it automatically sends technical details -- things like your device model, OS version, and what the app was doing at the time -- so we can diagnose and fix the problem. This never includes your password or payment details.

How we use it

Your location is only ever captured at the moment you post something, to verify you're at the shop -- it's never tracked in the background or at any other time. The coordinates from that moment are stored together with the post itself, tied to your account, for as long as the post exists, and removed if the post or your account is deleted. Your email is used for account access and, if you choose, account-related communication. Photos you post are shown publicly in the app as part of your post. Push tokens are used only to deliver notifications about shops you follow.

What we don't do

We don't sell your data. We don't track your location in the background or outside of the moment you create a post. We don't share your information with third parties except the infrastructure providers needed to run the app (our database and authentication provider, push notification delivery, and crash reporting).

Your choices

You can delete individual posts at any time from your profile. You can disable location and camera permissions in your device settings, though doing so will prevent you from creating new posts, since both are required to verify a post is genuine. You can permanently delete your account and all associated data at any time from within the app (Settings > Delete Account), or by contacting us at the email below.

Contact

Questions about this policy or your data can be sent to contact@cleru.com.au.